So here I am, the proud owner of the aforementioned Epson All-in-One printer, replacing a tired HP K80. Dagnabbit! One of the things I print are Stomper CD/DVD labels. They’re die cut, two-up on a sheet, and there’s a tiny slit in the page adjacent to two tabs that let you lift the labels off the sheet.
The dilemma: The printer stops printing about an eighth of an inch from the bottom of the top label and shoots out the sheet with the rest of it blank.
Epson’s technical support would be comical if it wasn’t so clueless. Over the last three days it’s told me how to possibly resolve the problem for a different printer entirely and has just told me that the software I’m using is probably the culprit –even though it’s the same software -and hardware- I’ve been using for years on the K80.
So I started playing around a bit.
Click ‘n’ Design 3D V5 prints great to plain paper. Try to print the same template to a label sheet and, Shazaam!, it stops printing as previously described and spits out the sheet. That absolves the software. By golly! It’s something about the printer! Who’d have thunk!?!
Silly person that I am, I put some blue painter’s tape across the two slits in the label sheet and tried again. Shazaam! It prints the full sheet, two labels, just what I want! It’s a miracle! Well, all right, it’s probably a sensor in the feed path that, on seeing the gap in the label at the slits, stops printing so ink isn’t flying about willy-nilly.
Now comes the hard part. No, not putting blue tape over the slits whenever I try to print a CD/DVD label. The hard part will now be waiting for Epson’s reply on Friday and then trying to get them to tell me how to disable that sensor.
Do you wonder why I hate change?















